Hello my name is Shane McClellan, and I am a Comcast Cable TV subscriber.
Since early last year, Comcast has been carrying the RT news network which has your show, The Big Picture, in the Chicago area. I live in Naperville, Illinois in the USA. RT news network is on channel 103, also known as Leased Access 103 (shows up as "LA103" on the digital guide) in our area.
In the past 2 weeks, the network has been replaced by American infomercials (all day commercials) on at least 3 occasions. On the 3rd occasion (May 3, 2011, yesterday), I called Comcast and asked them why this is happening, and the customer service representative put me on hold for at least 15 minutes while she talked to a supervisor about the matter. She told me that part of RT's lease agreement with Comcast requires that they allow the channel to run these American commercials all day once in a while. I do not believe this to be true. I think Comcast is purposely blocking the broadcasts, perhaps to block things that contradict what the mainstream media wants to propagate. Comcast now owns NBC and MSNBC, so this is why I am thinking they are purposely blocking RT News channel.
This is really starting to get under my skin, since RT News is all I really watch anymore. I know you (Thom) and Alyona have both mentioned Comcast's and AT&T's practices on RT before, and I have also emailed RT directly about the matter. I am hoping my voice will be heard, and that the matter will be looked into and resolved. I have looked elsewhere on the internet for other people having this issue, and so far to no avail.
Tag. You're It.
Edit- I've also sent you a personal email under the name "John Doe", so don't ignore that please. I was having trouble with my email account settings but now I figured them out. Usually I use that email for anonymous purposes but to hell with it. I don't know if anyone pays attention to everything posted on this site so i am assuring myself that my message gets through to the proper people.