When I have been in the states, a regular stop has been Borders. I have had to order Thom's books because they weren't on the shelves, but always a good positive experience. I don't want to see it's demise. In the article, there are many reasons, but the execs that think success by way of firing employees and financial wizardry are never held accountable. 'I got mine' is an American model that works for a few people, and a few years.